Reference

Privacy Policy — How We Handle Your Information

We collect only what we need to run your account, verify wallet transactions and keep the lobby secure. Every deposit through bKash, Nagad or Rocket passes through encrypted channels, and we never share your payment details with third parties outside the transaction flow.

Account data encryptedWallet details protectedNo third-party sharingClear retention policyRequest your data anytime
fd77 Privacy Policy — How We Handle Your Information
DATA PRACTICES

How We Protect and Manage Your Information

Every piece of data we collect serves a purpose: verifying your wallet, securing your account or meeting legal record requirements in eligible regions. We encrypt wallet references and mobile numbers at rest, limit access to payment data within our operations team and delete session logs after the retention window closes. Below are the key practices that shape how we handle your information day to day.

Data We Collect

We record your mobile number, wallet transaction IDs from bKash, Nagad or Rocket, device type, IP address and lobby activity. That information lets us verify deposits, detect fraud and resolve withdrawal disputes when they arise.

Cookies and Tracking

We use session cookies to keep you logged in, preference cookies to remember your language choice and analytics cookies to see which games visitors open most. You can clear cookies through your browser settings anytime.

Retention and Deletion

We keep account records and transaction logs for the period required by regional regulations in eligible areas, then delete them unless an active dispute needs resolution. Request early deletion through support if no legal hold applies.

Your Rights

You can request a copy of your data, ask us to correct outdated details or delete your account entirely. Contact support with your registered mobile number and we will verify your identity before processing the request.

PRIVACY CONTACT

How to Reach Us About Your Data

If you have questions about how we use your information, want to request a copy of your account data or ask us to delete records we no longer need, our support team handles every privacy inquiry directly. Open a ticket through the account dashboard, send an email or join live chat — whichever path you choose, you will speak with someone who can pull your file and walk you through the next steps.

Live Chat Open the chat widget in the account dashboard and ask for the privacy team. We will confirm your identity with your registered mobile number, then handle data requests in the same session.
Email Support Send your data request to our support inbox with your account username and registered mobile number. We reply within one business day and attach any records you asked for in a secure download link.
Account Dashboard Log in and open a support ticket under the privacy category. Describe what you need — a data export, a deletion request or a correction — and we will process it from our end.

Common Questions About Your Data

We collect your mobile number, a wallet reference from bKash, Nagad or Rocket when you deposit, your device type and IP address. That data verifies your identity, clears payments and keeps duplicate accounts off the platform.

We pass your wallet transaction ID to the payment processor to confirm the deposit, then store only a masked reference on our side. We never share your full wallet credentials with advertisers or unrelated third parties.

We retain transaction logs and account records for the period required by regional rules in eligible areas, usually until no dispute window remains. After that window closes, we delete the data unless you request earlier removal.

Yes. Contact support through live chat or email with your registered mobile number, and we will send a secure download link containing your account details, transaction history and session logs within one business day.

Open a support ticket or send an email asking for account closure. We will verify your identity, close the account and delete your data once any pending withdrawals clear and the legal retention period ends.

We use session cookies to keep you logged in, preference cookies for language choice and analytics cookies to track lobby traffic. You can disable non-essential cookies in your browser settings, though some features may not work without them.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.